Privacy Policy

01Who we are

WebnCraft ("WebnCraft", "we", "us") is a web development and creative design agency. We build WordPress websites, custom websites, landing pages, UI/UX designs, logos, brands and social media designs for businesses across the United States, working remotely with our clients.

This Privacy Policy applies to webncraft.com and to the information you share with us when you contact us, request a quote, or work with us on a project.

02Information we collect

Information you give us

• Contact details: name, business name, email address and phone number (optional).
• Project details: the service you need, your current website address, budget range and the message or requirements you write in our forms.
• Project materials: logos, text, images, brand files and website or hosting access that you share so we can do the work.
• Communications: emails, chat messages and notes from calls or meetings with our team.
• Billing details: your billing name, address and invoice records. Payment card numbers are entered with our payment provider, not with us.

Information collected automatically

• Device and browser type, operating system and screen size.
• Pages viewed, time on site, referring page and approximate location based on IP address.
• A short-lived session setting that remembers, for example, that a quote popup was already shown.

03How we use your information

• Reply to your inquiries and prepare quotes and proposals.
• Plan, design, build, deliver and support your project.
• Send invoices, process payments and keep business records.
• Provide WordPress management, backups and support for active clients.
• Improve our website and services based on how people use them.
• Prevent spam, fraud and misuse of our forms and website.
• Meet legal, tax and accounting obligations.

04Who we share it with

We share information only when it is needed to run our business and serve you:

These providers may only use your information to perform services for us. Our team may work remotely, so information can be processed outside your state or the United States, with the same protections described here.

05Cookies & tracking

Cookies and similar technologies are small files or browser settings that help a site work and remember your visit. We use:

• Essential features that keep the site and forms working and protect them from spam.
• Analytics features, if enabled, that show which pages are useful, without identifying you personally.

You can block or delete cookies in your browser settings. Some features may not work as expected if you do. Our website does not currently respond to "Do Not Track" signals, but it does honor the Global Privacy Control signal for opting out of the sale or sharing of personal information, where applicable.

06How long we keep data

• Inquiries that do not become projects: kept for up to 24 months, then deleted.
• Client project records and invoices: kept as long as needed for the project and for tax and accounting rules, typically up to 7 years.
• Project files and access credentials: removed or returned after the project ends or when you ask, unless we are maintaining your site.

07Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS), restricted access to project data, spam protection on our forms and secure credential handling. No online service is completely secure, so we cannot guarantee absolute security.

08Your U.S. privacy rights

Depending on where you live, such as California, Colorado, Connecticut, Virginia, Utah, Texas and other states with privacy laws, you may have the right to:

• Know what personal information we collect, use and share.
• Access a copy of the information we hold about you.
• Correct information that is inaccurate or out of date.
• Delete your personal information, subject to legal record-keeping needs.
• Opt out of the sale or sharing of your information. We do not sell or share it, so there is nothing to opt out of.
• Not be treated unfairly for using any of these rights.

To make a request, email info@webncraft.com with the subject "Privacy Request". We may need to verify your identity first, and we respond within 45 days. You may also use an authorized agent to submit a request for you.

09Email & marketing

We email you to answer your inquiry, share project updates and send invoices. If we ever send promotional emails, we follow the CAN-SPAM Act: messages will identify us clearly and include a simple way to unsubscribe. Service emails about active projects and billing may still be sent.

10Children's privacy

Our services are for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it promptly.

11Third-party links

Our website may link to other websites, such as client projects or social platforms. We do not control their content or privacy practices, so please read their policies before sharing information.

12Policy changes

We may update this policy as our services or the law change. The "Last updated" date at the top shows the current version. If changes are significant, we will post a clear notice on this page.